Ordering & Shipping
How long does the delivery take?
Your order in our online shop is usually processed and shipped on the same day. You will receive your buah fruit within 1 to 3 business days, usually even sooner. Of course, delivery times may vary when demand is extremely high. Therefore, please alw
What happens if my parcel is returned to you?
Is your parcel on its way back to us?. If, for example, the address is incorrect or you were unable to collect your parcel from the store, the order will be returned to us. We will then automatically process your order as a return and refund it. Plea
Do you also deliver to packing stations?
Yes, we also deliver to Packstations and post offices. For delivery to a Packstation - Enter “Packstation + no.” in the Street field and your personal postal number (only the number) in the Additional address field. For delivery to a post office - En
How much does the shipping cost?
The shipping costs for orders within Germany or to France, Italy, or the Netherlands are €4.95. For orders over €60, your buah fruit will be delivered to your home free of charge. We deliver to Austria free of charge for orders over €60 and otherwise
Which countries do you deliver to?
We deliver our products not only directly to your home within Germany, but also to the following countries:
My order was delivered to a packing station/post office branch. What now?
Sometimes your buah package ends up unexpectedly at a packing station or post office. That's annoying, but don't stress!. Good news: DHL offers a super convenient service: second delivery!. This means you can easily arrange online for the package to