We are very sorry that you were not satisfied! You are welcome to send us a message using the contact form. So that we can help you more quickly, it would be very helpful if you could send us your order number and photos of the product as well as the
That's a shame! Your feedback is very important to us and helps us improve our service and products. Please use the contact form to let us know why you want to cancel your order. You can, of course, return your package to us if the cans are unopened.
We are very sorry that you don't like our crispy fruits, but tastes vary. That's why we offer a taste guarantee. This means that you can send the fruits back to us, even if they have been opened. We understand that time is a limited commodity. That's
We are very sorry that your delivery was wrong. Please send us a message via the contact form with your order number and the missing/wrong product so that we can find a solution together.
To prevent careless handling of orders, we are unfortunately unable to take care of return shipping. Many companies advertise free returns, which means that an unnecessary number of parcels are sent back and forth to the detriment of the environment.