We are very sorry that you were not satisfied! You are welcome to send us a message using the contact form. So that we can help you more quickly, it would be very helpful if you could send us your order number and photos of the product as well as the
That is of course a great pity! Your feedback is very important to us and helps us to improve our service and our products. Please use the contact form to let us know why you would like to cancel your order. Of course you can return your package to u
We are very sorry that you don't like our crispy fruit, but we know that tastes differ. That's why we offer a taste guarantee. This means that you can return the fruit to us even if it has been opened. However, no more than a quarter of the contents
We are very sorry that your delivery was wrong. Please send us a message via the contact form with your order number and the missing/wrong product so that we can find a solution together.
To prevent careless handling of orders, we are unfortunately unable to take care of return shipping. Many companies advertise free returns, which means that an unnecessary number of parcels are sent back and forth to the detriment of the environment.