We are very sorry that you don't like our crispy fruit, but we know that tastes differ. That's why we offer a taste guarantee. This means that you can return the fruit to us even if it has been opened. However, no more than a quarter of the contents

We are very sorry that you don&apos;t like our crispy fruit, but we know that tastes differ. That&apos;s why we offer a taste guarantee. This means that you can return the fruit to us even if it has been opened. However, no more than a quarter of the contents should be missing.Please note that you can only return complete sets.Please let us know via the contact form, stating your order number, which variety you did not like and why. Quality is our top priority and we welcome any honest feedback that makes our products better.

Can I send the cans back if I don't like them?

To prevent careless handling of orders, we are unfortunately unable to take care of return shipping. Many companies advertise free returns, which means that an unnecessary number of parcels are sent back and forth to the detriment of the environment.

To prevent careless handling of orders, we are unfortunately unable to take care of return shipping. Many companies advertise free returns, which means that an unnecessary number of parcels are sent back and forth to the detriment of the environment. As soon as food is returned, we also have to destroy it. This is of course a great pity for flawless products. We ask for your understanding.If your product has been damaged or the quality is not right, please send us a message including your order number and pictures of the products using the contact form.

Do I have to pay the return shipping costs myself?

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Reclamation & Returns

Can I change my order after I have completed my purchase?

Which payment options can I use to order from you?

Ordering & Shipping

Payment

Where can I find the nutritional values of the products?

Are the products free from eggs, nuts and edible nuts?

What distinguishes buah fruit from conventionally dried fruit?

Origin & production

Why are my hands and tongue blue after eating your blueberries?

What materials are your packaging made from?

What is the best way to store my fruit?

How long do my buah fruits last and how long do they stay crispy?

Are your fruits suitable for losing weight?

Where can I get your products?

Why is there no trace labeling?

Our products

General topics

Storage & Durability

How can I redeem my gift voucher?

Can my discount code/voucher still be used after I have completed my purchase?

I am an influencer and am interested in working with you.

How can I unsubscribe from your newsletter?

I am a journalist. Where can I get more information?

Who should I contact if I want to become a business customer or dealer?

Newsletter & Cooperations

What is the Bestsnacker Club?

How can I collect points?

How can I redeem the points? Can several rewards/discounts be redeemed at the same time?

What is meant by the status "approved" "pending" and "rejected"?

I have completed an activity but have not received any points for it?

I placed an order and only registered as a customer afterwards. Will the points for the order be credited to me retrospectively?

Bestsnacker Club

Fruit & Nut