I completed an activity but didn't receive any credit - what can I do?Updated 2 hours ago

Have you completed an action (e.g., provided feedback, written a review, or followed us on social media), but the corresponding credit hasn’t appeared in your account yet? In most cases, this can be easily resolved.

Possible reasons and solutions:

• Synchronization delay: It can take up to 7 days for the credit to be automatically applied. Please refresh your customer account after this time.
• Customer Account Login: Make sure you were logged into your buah Friends customer account before performing the activity so that the credit can be properly assigned.
• One-Time Actions: Many activities (such as following us on social media or entering your birthday) are rewarded only once per customer account.

Still not seeing your credit?

No problem! Just contact our support team ([email protected]) and let us know which activity you completed and the email address associated with your account. We’ll check it out and be happy to credit your account manually.