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As soon as you place your first order, you&#x2019;ll automatically join buah Friends and can start earning credit right away.There are several ways to top up your credit balance:<ul><li style="font-size: 16px;">Purchases (starting at Level 2): As soon as you reach an annual purchase total of 100&#x20AC;, you&#x2019;ll receive 5% cashback credited to your account on each of your purchases.</li><li style="font-size: 16px;">Birthday Surprise: Enjoy a &#x20AC;5 credit on your birthday.</li><li style="font-size: 16px;">Refer Friends: Recommend us to others and earn a &#x20AC;5 credit for every successful referral.</li><li style="font-size: 16px;">Feedback &amp; Product Reviews: Up to &#x20AC;3 per action when you share your experiences and reviews with us.</li><li style="font-size: 16px;">Social Media Promotions: Follow us on Instagram to receive an additional &#x20AC;1 in store credit.</li></ul>You can find a detailed overview of all options in your customer account at <a data-fr-linked="true" href="https://buah.de/en/pages/buah-friends" id="isPasted">https://buah.de/en/pages/buah-friends</a>.Tip: Follow us on social media and subscribe to our newsletter so you don&#x2019;t miss out on special promotions where you can earn extra store credit!

As soon as you place your first order, you’ll automatically join buah Friends and can start earning credit right away. There are several ways to top up your credit balance:. You can find a detailed overview of all options in your customer account at

How can I earn credit?

buah Friends

Where can I find my invoice?

Change order after purchase – is it possible?

Which payment options can I use to order from you?

My Order

How long does the delivery take?

What happens if my parcel is returned to you?

Do you also deliver to packing stations?

How much does the shipping cost?

Which countries do you deliver to?

My order was delivered to a packing station/post office branch. What now?

How do I address a shipment to MyPost24 and PickPost?

Ordering & Shipping

What can I do if I have not received a Klarna invoice?

Why am I receiving a reminder from Klarna even though I have already paid all my invoices?

Payment

Where can I find the nutritional values of the products?

What distinguishes buah fruit from conventionally dried fruit?

Origin & production

Blueberries – why do they turn hands and tongue blue?

What materials are your packaging made from?

How should I best store my fruits?

How long do my buah fruits last and how long do they stay crispy?

Why is there no trace labeling?

Where can I get your products?

Our products

How do I complain about a product with quality issues or damage?

How can I return the fruit if I don't want to keep it after all?

Money-back guarantee: Can I return products if I don’t like them?

Wrong delivery or missing product – what should I do?

Do I have to pay the return shipping costs myself?

Reclamation & Returns

Do you offer donations in kind?

Problem with store

General topics

Storage & Durability

How can I redeem my gift voucher?

Can my discount code/voucher still be used after I have completed my purchase?

I am an influencer and am interested in working with you.

How can I unsubscribe from your newsletter?

I am a journalist. Where can I get more information?

Business customer or retailer – who is my contact person?

Newsletter & Cooperations

What is buah Friends?

How can I redeem my credit?

How long is my credit valid?

I completed an activity but didn't receive any credit - what can I do?

Report a problem with delivery/ damaged product

How can I track my order?

How can I earn credit?Updated 3 hours ago