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Please note: Returns are only possible for complete sets. Please complete the survey separately for each product: <a data-fr-linked="true" href="https://buah.typeform.com/to/KowQZ2dn" id="isPasted">https://buah.typeform.com/to/KowQZ2dn</a>

Please note: Returns are only possible for complete sets. Please complete the survey separately for each product: https://buah.typeform.com/to/KowQZ2dn.

Complaint or return?

Can I change my order after I have completed my purchase?

Which payment options can I use to order from you?

Where can I find my invoice?

Ordering & Shipping

Payment

Where can I find the nutritional values of the products?

What distinguishes buah fruit from conventionally dried fruit?

Origin & production

Why are my hands and tongue blue after eating your blueberries?

What materials are your packaging made from?

What is the best way to store my fruit?

How long do my buah fruits last and how long do they stay crispy?

Are your fruits suitable for losing weight?

Where can I get your products?

Why is there no trace labeling?

Our products

Can I send the cans back if I don't like them?

Do I have to pay the return shipping costs myself?

Reclamation & Returns

Do you offer donations in kind?

Problem with store

General topics

Storage & Durability

How can I redeem my gift voucher?

Can my discount code/voucher still be used after I have completed my purchase?

I am an influencer and am interested in working with you.

How can I unsubscribe from your newsletter?

I am a journalist. Where can I get more information?

Who should I contact if I want to become a business customer or dealer?

Newsletter & Cooperations

What is the Bestsnacker Club?

How can I collect points?

How can I redeem the points? Can several rewards/discounts be redeemed at the same time?

What is meant by the status "approved" "pending" and "rejected"?

I have completed an activity but have not received any points for it?

I placed an order and only registered as a customer afterwards. Will the points for the order be credited to me retrospectively?

Where is my reward?

Bestsnacker Club

Fruit & Nut

Complaint or return?Updated 18 days ago